Privacy Policy
Shulla Exterior Cleaning
Last Updated: May 2, 2026
Shulla Exterior Cleaning is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or contact us. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our services.
1. Business Information
You can reach us at:
- Shulla Exterior Cleaning
- 6401 Wydown Cir, Middleton, WI 53562
- Phone: 608-395-1224
- Email: ShullaEC@gmail.com
- Website: shullaec.com
2. Text Messaging (SMS/MMS)
By providing your phone number and opting in to receive text messages from Shulla Exterior Cleaning, you consent to receive SMS/MMS messages. The types of messages we may send include:
- Appointment confirmations and reminders
- Job status updates and arrival notifications
- Quotes and invoices
- Follow-up messages after service completion
- Promotional offers and seasonal service announcements
Message frequency will vary based on your service activity and preferences.
To opt out: Reply STOP to any message to unsubscribe from text messages at any time. You will receive one confirmation message and then no further texts.
To get help: Reply HELP to any message or contact us at 608-395-1224 or ShullaEC@gmail.com.
3. Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Service address
- Payment information
- Service history and preferences
We may also automatically collect non-personal information such as:
- Browser type and version
- IP address
- Pages visited on our website
- Time and date of access
4. How We Use Your Information
We use the information we collect to:
- Schedule, provide, and follow up on exterior cleaning services
- Send appointment reminders, job updates, invoices, and quotes via text, email, or phone
- Process payments and manage your account
- Respond to inquiries and provide customer support
- Send promotional offers and seasonal service information (you may opt out at any time)
- Improve our website, services, and customer experience
- Comply with legal obligations
5. How We Protect Your Information
We implement industry-standard security measures to protect your personal information, including secure servers, encryption, and restricted access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Sharing Your Information
We do not sell or trade your personal information. We may share your information only in the following limited circumstances:
- Service providers: We work with third-party partners such as payment processors (e.g., Stripe), scheduling software (Jobber), and communication platforms to deliver our services. These partners access your data only as needed to perform their functions.
- Legal compliance: We may disclose information when required by law or to protect our rights and property.
- Business transfers: In the event of a merger or acquisition, your information may be transferred as part of that transaction.
Important: We do not share your phone number or contact information with third parties for their own marketing purposes.
7. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website. You can adjust your browser settings to disable cookies, but this may affect the functionality of our website.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Opt out of marketing communications or text messages at any time
- Withdraw consent for data processing where applicable
To exercise any of these rights, please contact us using the information in Section 1.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised “Last Updated” date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Shulla Exterior Cleaning
- 6401 Wydown Cir, Middleton, WI 53562
- Phone: 608-395-1224
- Email: ShullaEC@gmail.com